ATOM 2.0: Revolutionizing the Insurance Agent Experience
November 9, 2025
ATOM 2.0 is the ultimate mobile application to Star Health agents changing the method by which insurance policies are handled and sold. With effectiveness in mind the app introduces a digital first approach in the world of insurance. It allows agents to manage everything from quoting policies to tracking renewals and claims using their smartphones.
In this article we’ll explore the advantages, features and uses that you can make of ATOM 2.0, and why it’s essential for every Star Health agent who wants to streamline their workflow.
What is ATOM 2.0?
ATOM 2.0 is a next-generation mobile application created by Star Health & Allied Insurance Company for its agents and partners. With its easy-to-use interface and robust capabilities, it allows agents to effortlessly manage client policies, create quotes, issue policies and monitor claims all via smartphones.
This application is created to assist Star Health agents improve their business processes, reduce time and increase productivity. Through embracing the ATOM 2.0, agents can concentrate on building relationships with customers rather than administrative work.
Key Features of ATOM 2.0
ATOM 2.0 is packed with powerful tools that allow agents to manage their insurance businesses effortlessly. Here are a few of the most significant features:
| Feature | Description | Benefit |
|---|---|---|
| Product Catalog & Quoting | Access all the available Star Health insurance products and quickly create quotes for customers. | Reduce time by giving accurate estimates to customers and improving the customer experience. |
| Policy Issuance | Create and distribute policies directly via the app, such as making payments. | The process of issuance of policies is simplified which reduces paperwork and allows for quicker service. |
| Renewal & Instalment Management | Manage renewals for policies as well as instalment payments (monthly or quarterly, annually). | Improve retention of customers by automating renewals, and presenting the most convenient payment options. |
| Claims Tracking | Inform and track the status of claims of clients at a real time. | Enhance transparency and increase trust in customers through providing customers with frequent reports on claims. |
| Customer Communication | You can share policy information, documents, and connect with customers directly using the application. | Make your clients feel more comfortable by offering rapid, professional communications and sharing documents. |
| Analytics & Reporting | Monitor your progress with real-time data on policies sold or purchased, commissions earned, and much more. | Take data-driven decisions by analysing your sales performance and the level of customer interaction. |
All of the above features is a part in making the selling and servicing process more efficient more transparent and more professional.
Benefits of Using ATOM 2.0
For Agents:
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Efficiency and Time-Saving
ATOM 2.0 automates several tasks that were manual including quoting, policies generation, and tracking claims. With everything in one place agents can concentrate on the things that matter most creating relationships with their customers and closing sales. -
Better Customer Services
With instant quotations, a seamless policy issuance and swift claims tracking, agents can provide an efficient and professional experience to their customers. This increases the level of satisfaction and loyalty of customers. -
Potentially Increased Earnings
With the use of ATOM 2.0 to handle renewals and instalments agents can keep their clients for longer and ensure an ongoing growth of their business as well as greater commission opportunities. -
Better Tracking and Better Reporting
This application’s reporting capabilities let agents track their progress, ranging from the amount of policies sold, to the commissions they earn. Agents can assess their performance and adapt their strategy in line with.
For Star Health:
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Improved Agent Productivity
With the help of an entirely digital technology, ATOM 2.0 allows agents to manage greater number of clients in fewer hours. This allows for scalability, which means the fact that Star Health can serve a greater number of agents, while providing excellent service. -
reduced operational errors
Because the application reduces the manual data entry process as well as paperwork lowers the possibility of mistakes making for smoother operations and a better compliance with industry standards. -
Enhanced data insights
ATOM 2.0 offers Star Health important insight into the performance of agents as well as the needs of customers. This information helps the company improve its marketing strategies, products and services.
Star ATOM 2.0: Complete Guide, Features, and Benefits for Insurance Agents
How ATOM 2.0 Helps You Grow Your Insurance Business
ATOM 2.0 doesn’t just simplify tasks; it also gives agents the ability to increase their revenue by a variety of ways:
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streamlining sales
This application’s policy issuance and quoting capabilities let agents quickly create accurate quotes, issue policy and conclude deals right on the instantaneously. This means quicker conversions and an effective sales process. -
Automating renewals
ATOM 2.0 helps agents manage renewals in a way that is automated, which reduces the possibility of losing customers. The ability to monitor renewals and schedule reminders for payments makes sure that no policy is left unnoticed. -
Simple Claims Tracking
Through allowing agents to monitor claims in real-time, ATOM 2.0 enhances the claim process for both the client and agent. This transparency increases the relationship with the client and agent. customer, increasing retention and promoting referrals. -
Real-time Analytics
This application’s reporting capabilities provide agents with useful information about the performance of their sales, commissions, as well as customer behavior. This information helps agents to improve their sales strategies, and focus on the most effective products.
Limitations of ATOM 2.0
Even though the ATOM 2.0 is a powerful tool but there are a few points that agents need to take into consideration:
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requires Internet and up-to-date devices: ATOM 2.0 is a mobile application that requires a reliable internet connection as well as the Android phone (version 7.0 or greater) to work efficiently.
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Learn Curve for New users: Agents who are new to digital tools might be faced with a learning curve moving between manual and the ATOM 2.0.
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Features Bugs: Some users have encountered occasional issues with features such as premium calculators, or uploading documents. Regular updates can help fix these issues.
Best Practices for Maximizing ATOM 2.0
To make the most from ATOM 2.0, here are some top practices:
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Stay Up-to-date
Be sure to ensure that your application is updated with the latest version of HTML0 to ensure that you have access to latest features bugs, bug fixes, and security improvements. -
Utilize to use the analytics
Check regularly your performance reports to spot areas for improvement, trends and opportunities to increase your earnings. -
Automate renewals
Utilize the app’s renewal management functions to track upcoming renewals of your policy. This helps keep your relationships with your customers intact and keep customers for a longer period of time. -
Learn About All Features
Make sure you take time to study each feature of ATOM 2.0, from quoting to tracking claims. Understanding the full capabilities of the application can help you get the most out of the tools it offers.
Conclusion
ATOM 2.0 is a game-changing tool for Star Health agents providing a single mobile platform that can manage policies customers, clients, claims and much more. With its easy-to-use interface and robust tools, ATOM 2.0 assists agents to work more efficiently to increase efficiency and improve customer service. With the help of this tool agents will be able to transform their businesses, streamline their processes, and remain ahead of their competitors.